Your chatbot becomes an intelligent virtual receptionist, capable of handling routine FAQs about opening hours, services, and pricing whilst seamlessly managing appointment bookings. This means your human staff can focus on what they do best – providing exceptional patient care – whilst your chatbot handles the repetitive tasks that drain productivity.

Here’s where DentalPX differs from the competition. We don’t believe in replacing your valuable human team with cold, impersonal automation. Instead, our chatbot solution creates a powerful partnership between artificial intelligence and human expertise.

AI excels at efficiency and availability, human connection builds trust and loyalty. Strike the wrong balance, and you risk creating a sterile, impersonal experience that drives patients away rather than drawing them closer. That’s why, when patients need that personal touch or have complex queries, our intelligent routing system instantly connects them with our real human advisors.

But what happens when you’re offline? Our chatbot doesn’t sleep. It captures detailed enquiries through forms, storing everything in a prioritised inbox ready for your team or ours to action first thing in the morning. No more lost opportunities or frustrated patients who couldn’t reach you outside business hours.

Every practice is different, and we understand you might already have a CRM system that works perfectly for your needs. That’s why DentalPX doesn’t force you into a one-size-fits-all solution. Our extensive network of trusted partners means we can recommend and implement AI chatbot solutions that integrate flawlessly with virtually any CRM platform you’re currently using.

Whatever platform you use, leads will be automatically captured and fed directly into your sales pipeline, where they can be assigned to human agents or follow predetermined automated sequences based on reason for contact.