
Comprehensive customer service consultancy
When your business grows, so too do your business demands. For larger companies that are looking at setting up a contact centre – or need some help with the one they already have – we offer a variety of consultancy services, including:
Tailored training programmes to help you get the most out of your staff
At DentalPX, we’re passionate about ensuring your patient experience is fantastic from the first call to the last. That’s why, as part of our consultancy services, we offer customised training sessions designed to enhance the skills and confidence of your internal team members.


Helping you find the best-fit technology to match your requirements
We often find that when we ask dental practices what CRM they use, they tell us about their fantastic patient management system. However, the reality is that these systems are built for different purposes. Whilst your internal system is great for booking, diary visualisation, and patient notes and history, it often fails to serve your new patients as well as it should.
You need a specific tool for a specific job; you wouldn’t use a fork to eat ice cream!
That’s why we routinely recommend a new (and separate) CRM for your outreach to new and potential patients. In fact, we’ve done it so often that we built our own! So, whether you want us to integrate with something new, current, or what we use in-house, we’ll help you pick a system that gives you the best return on your investment.